Compass Works Support

Support centre

Find guides, FAQs and best practices for Compass Works.

Sandbox environments

Free, isolated test environments that mirror production behaviour.

Customer success

Dedicated onboarding and a named contact for every paid plan.

Regional data residency

Pin customer data to EU, US or APAC regions to meet local requirements.

Audit logging

Tamper-evident logs streamed to your SIEM in real time.

Top questions

Which compliance certifications do you hold?

SOC 2 Type II, ISO 27001 and GDPR. Reports are available under NDA from the trust centre.

Do you offer a free trial?

Yes, a 30-day trial of every paid feature, no credit card required. Sandbox environments remain free indefinitely.

How is pricing structured?

Plans are billed per active user, per month, with annual discounts. Volume pricing is available from 250 seats.

Can I export my data at any time?

Yes. A self-service export delivers a portable archive in standard formats. There is no lock-in.